Category : Featured

Call for 2014 EUNIS E-learning Award

Is your university making innovative use of technology to support learning and teaching? If so, you might be a contender for the EUNIS 2014 Dørup E-learning Award.

The EUNIS Dørup E-learning Award is given for the outstanding and innovative application of information technology (IT) in an educational setting. The scope is broad and we have had winners and runners up in areas including: online learning, innovative use of digital learning resources, innovation in physical learning spaces and e-assessment.

More information about past winners and the judging criteria can be found on the Award web page.

The award will be made at EUNIS 2014, Umeå, Sweden.

Submissions for the award should be made via the submit a paper page on the congress web site.

Make sure you follow the specific instructions for award entries.

The deadline for submissions is 31st January 2014.



Bomgar – University of Reading

Collaborative IT Support at the University of Reading

Since 2012 British Universities have been able to charge £9,000 (about $15,000) per year for tuition fees. I wrote last year, following the itSMF regional at the University of Exeter, that this charging policy shifts the relationship between undergraduates and institutions and further elevates students to ‘customers’ with buying power. Students have new expectations and demand higher standards of their Universities, including IT services.

This is sentiment echoed by Gordon Roberts, Customer Services and Communications Manager at the University of Reading, who I met with Joel Bomgar, CEO of the $50m enterprise remote support company that bears his name. Joel was in the UK to visit the EMEA office and talk with clients including the University of Reading (UoR) who have recently joined the ranks of around 8,000 other Bomgar customers.

Gordon stated his team were under increasing pressure to increase service levels: both to satisfy their staff and students but also manage external reputation. Bad vibes about support spread like wild fire amongst prospective IT savvy students.

 Read the full story here

A little bird told me …

A little bird told me … 

EUNIS increasingly publishes news, updates, research opportunities and articles of general interest via Twitter.

Don’t miss out on the latest updates – follow us @eunis_it 

Send us a tweet to let us know you belong to a EUNIS member organisation and we will be sure to follow you.

If you would like to share information about news, events, publications or other topics of interest from your organisation with the EUNIS community just send us a link in a tweet (please note we only forward material in English).

If you are new to Twitter why not get started now. Set up an account and follow some EUNIS members to see how Twitter can help you stay up to date with the latest developments in your areas of interest.


BI Maturity Survey: extended to Dec 31

EUNIS evaluates BI maturity in Germany, Italy, Portugal, Spain, France, Sweden, Finland, Ireland and now UK…

EUNIS is conducting an evaluation of the maturity level of Business Intelligence initiatives in Europe. The initial scope of the project involved the maturity assessment in Germany, Italy, Portugal, Spain, France, Sweden, Finland, Ireland. This has now been extended to the UK thanks to collaboration with the UCISA, the professional association for UK IT managers and a EUNIS member.

The BI Task Force @EUNIS is a special interest group inside the European University Information Systems Organization (EUNIS), a non-profit organization that brings together those who are responsible for the management, development and the policy for Information Technology in Higher Education in Europe. The BI Task Force aims to promote the effective application of business intelligence (BI) systems to Higher Education management, as well as the sharing of knowledge and experiences among BI practitioners of European Universities.

The BI Task Force @EUNIS is currently undertaking an assessment of the maturity level of BI initiatives in Higher Education Institutions (HEI). The goal of this project is to raise awareness for the critical success factors and pitfalls of BI initiatives, providing a transparent and unbiased assessment of the current state of affairs of BI implementations in European HEI.

As the IT and/or BI responsible at your institution, we kindly ask for your participation in this survey, which can be accessed through the following links (depending on country):

The survey is completely anonymous (neither you or your institution will be identifiable), and includes the assessment required by two maturity models (TDWI and a Higher Education specific maturity model). The aggregated results of the survey will be published online and presented at future EUNIS conferences. The BI Task Force @EUNIS specifically acknowledges the copyright of TDWI regarding the TDWI Maturity Model. We would be grateful if you could complete the survey by 31st December 2013 and appreciate your help.

CRIS2014 – Call for papers deadline coming up (Dec 16)

euroCRIS (the European Organization for International Research Information) and the CNR-IRPPS (the Institute for Research on Population and Social Policies of the National Research Council) will organize together the 12th International Conference of Current Research Information Systems (CRIS2014) in Rome, May 13th – 15th, 2014.

Both Organizations are please to invite the CRIS community and all other interested parties to submit their findings and experiences as papers or posters.

Submit here