Benchmarking (BencHEIT)

What are we doing?

BencHEIT is a survey on IT costs and volumes of higher education institutes. Its participation is voluntary and free of charge. The survey has been invented and is being developed and managed by CIOs (within EUNIS community).

Why are we doing this?

The BM-survey will assist You to understand the institute’s IT cost structure in three dimensions:

  1. By organizational group: centralized IT, other centralized units (e.g. library, finance) and substance units like faculties and research centers.
  2. By services: e.g. networking, teaching, audio visual
  3. By accounts


You can also compare your organization against your peers. In the BM analysis, you can pick up four of your fellow organizations and put them in comparison by all indicators.

Starting from BM2016 we have introduced the longitudinal analysis for those organizations, which have at least three participation round during last five years. They will get a timeline chart of their performance. Here are a few samples of the data.


The new survey round starts with a workshop usually at the beginning of December. For the next round, BM2018, the workshop will be held in Zurich, Switzerland on 27th November 2018.

In the beginning of the next year, there is an online launch session for all the participants. The data gathering then goes on until the end of April. The checkout process, done by the BM Project Group, is right after the deadline and after the changes and corrections, the final BM Analysis is ready by the end of May and will be presented at the annual EUNIS congress in June.


You can reach us at

Are you interested in BM2018 round?

Next year’s round of BM2018 starts with a workshop in Zurich 27 November 2018. Data collection starts in February 2019.

If your organisation is interested in participating in the next round of BencHEIT in 2019, please register by filling in the form below. We will get back to you when the round starts.

Results and process of BM2017

BM2017 analysis has been completed and the results of this round were presented at EUNIS Congress 2018 in Paris on June 6. We also hosted a workshop session on the same day for those new to benchmarking and BencHEIT.