EUNIS97, Grenoble (France) 9-11 September 1997
Ref: 052201
Annual EUNIS Report
on University Information Systems in Europe
1. Introduction
At EUNIS'96 Conference
in Manchester we made an attempt to characterize the state of
university information systems in Central and Eastern Europe.
Because there were no statistics available in this area, we made
a questionnaire containing questions asking for basic information
about the state of computing equipment for education, research
and management as well as about the state of information system.
We sent this questionnaire to deans of 40 faculties of science,
mathematics&physics, and electrical engineering of 40 universities
in 14 countries of Central and Eastern Europe. We received answers
from 15 faculties of 15 universities in 7 countries. We processed
the answers and presented them in Manchester. The complete results
can be found in [1].
After the presentation
we were asked to try to extend this overview by adding data from
more universities. To accomplish this, we chose again the form
of inquiry. This time we did not limit ourselves to universities
in Central and Eastern Europe but we sent the questionnaires to
some Western European universities too. We used three channels:
the listserver EUNIS, the list of academic officials that took
part at the annual conference of deans of science in Paris in
1996, and we turned also to contact persons at Central European
universities taking part in the world-wide ACM International Collegiate
Programming Contest. The reason why we took just these channels
was simple: we wanted to address people that we had already some
contacts with before and in this way to increase the probability
that we would get the questionnaires back.
Using experiences from
the previous inquiry, to make answering of the questionnaire easier
we left out some questions more demanding for collecting of data
(e.g. questions about number of computers and operating systems
used for education and research as well as the questions about
technicalities of the network infrastructure). In spite of their
importance, we did not included, similarly as before, the sensitive
questions about financial issues and we also promised that we
would not present the names of single universities in connection
with the presented data. On the other hand, this time we left
the liberty to answer for the whole university or for a single
faculty (last time we concentrated on faculties).
So the questionnaire was
a subset of the questionnaire used in the inquiry for Manchester
conference. Our main goal now was to concentrate on applications
used in the university information systems.
The questionnaires were
sent by e-mail and we got back 18 ones from 11 countries. 17 questionnaires
contained data at the university level and 1 contained data at
the faculty level. 8 of these questionnaires came from 5 Western
European countries and the remaining 10 came from 6 countries
of Central and Eastern Europe. We did not send again the questionnaires
to the universities we successfully addressed with questionnaires
for Manchester because we considered the time interval 6 months
as being not so essential from the point of view followed in this
contribution (except Slovak universities where we completed data
from faculty to university level).
After summarizing answers
to both inquiries and after omitting some very poorly filled up
questionnaires we can state that we have data from 29 universities
in 15 countries. The majority of data about information system
concerns the university level (24), the rest concerns the faculty
level (5).
2. Results of the Inquiry
We will now successively
present an overview of the collected results with some comments.
According to what we have promised in the inquiry, we will not
present the names of single universities.
The questionnaire contained
3 parts:
- Basic information
about the university.
- A short characterization
of the university network.
- Basic information
about the applications used within the information system of the
university.
In the first part we asked
about the name of the university, number of its students, the
name of the organization unit(s) responsible at the university
for academic and/or administrative computing services, and the
number of full-time staff positions in this organization unit(s).
In the second part we were
interested in the accessibility of the university network (options:
A - the university network is accessible (installed) in almost
each room, B - the network does not cover the whole university
but almost each organizational unit has at least one computer
connected to the network, C - the network does not exist), the
number of computers connected to the university network, and whether
there is an Internet connection at the university.
The main results of the
first two parts of the questionnaire are summarized in Table 1.
Individual columns of the table contain: a symbolic name of the
university (we have promised not to disclose the full names),
country, number of students. In the fourth column, there is the
number of full-time positions in the organization unit(s) responsible
at the university for academic and/or administrative computing
services. If the university declared just one such unit, one number
is presented. If it declared separate units for academic computing
and administrative computing, two numbers marked by (Ac/Ad) are
presented. In two cases universities declared just the unit for
administrative computing - in these cases the number of positions
of these units is followed by an (Ad) remark. The fifth column
contains the characterization of the university computer network
in terms of above options. The number of computers connected to
the network is in the last column. If a position in the table
is blank, it means we have not got corresponding data. The data
marked with * concerns faculty level.
All universities that responded
to the questionnaire have Internet access.
Some remarks about the
data presented in Table 1:
- Universities of different
size - from 2 500 to 60 000 students - took part in the inquiry.
- Each university has
a central unit(s) taking care about academic and/or administrative
computing services. But the numbers of full-time positions in
these units are considerably different. Also the organization
differs. 6 universities (21%) have separate units for academic
and for administrative computing. The rest has at university level
one computing center for both types of services with number of
positions ranging from 3 to 100. This fact alone may considerably
influence the situation in the use of information technologies
at the universities.
Table 1
Basic information about universities and their networks
| University
| Country
| Number of students
| Number of positions in CS unit(s)
| Network accessibility
| Number of computers
|
| U1
| Austria
| 23 000
| 56/10 (Ac/Ad)
| A
| 2 500
|
| U2
| Finland
| 6 000
| 15/7 (Ac/Ad)
| A
| 2 500
|
| U3
| France
| 60 000
| 40
| A
| 10 000
|
| U4
| GB
| 12 700
| 75
| A
| 3 900
|
| U5
| GB
| 17 000
| 12 (Ad)
| A
| |
| U6
| GB
| 18 000
| 20 (Ad)
| A
| |
| U7
| Ireland
| 11 000
| 53
| A
| 2 500
|
| U8
| Ireland
| 8 500
| 25
| A
| 1 350
|
| U9
| Czech
| 6 000
| 5
| A
| 1 500
|
| U10
| Czech
| 15 000
| 45/5 (Ac/Ad)
| A
| 2 000
|
| U11
| Croatia
| 50 000; 1 000 *
| 60
| A *
| 70 *
|
| U12
| Estonia
| 8 100
| 25
| B
| 1 000
|
| U13
| Hungary
| 6 000; 2 500 *
| 30
| A *
| 220 *
|
| U14
| Lithuania
| 10 000
| 125/13 (Ac/Ad)
| A
| 500
|
| U15
| Lithuania
| 10 000
| 100
| B
| 300
|
| U16
| Lithuania
| 4 500
| 3
| B
| 200
|
| U17
| Poland
| 45 000
| 79
| A
| |
| U18
| Poland
| 20 000;1 300 *
| 5 *
| A *
| 480 *
|
| U19
| Slovakia
| 8 300
| 68
| A
| 1 000
|
| U20
| Slovakia
| 20 000
| 20
| B
| 2 000
|
| U21
| Slovakia
| 5 500
| 11
| B
| 200
|
| U22
| Slovakia
| 2 500
| 18
| B
| 170
|
| U23
| Slovakia
| 3 500
| 26
| A
| 600
|
| U24
| Slovakia
| 11 500
| 43
| B
| 750
|
| U25
| Slovakia
| 4 000
| 11
| B
| 500
|
| U26
| Slovakia
| 15 000
| 63
| A
| 2 500
|
| U27
| Slovenia
| 14 000
| 17
| A
| 2 000
|
| U28
| Slovenia
| 2 450 *
| 3 *
| A *
| 700 *
|
| U29
| Slovenia
| 30 000; 700 *
| 3 *
| A *
| 120 *
|
*
data concerns faculty level
- At 21 universities
(72%), the university network is accessible in almost each room.
At the remaining 8 universities (28%) the network does not cover
the whole university but almost each organizational unit has at
least one computer connected to the network.
- The biggest university
network has 10 000 computers connected, the smallest has 170.
The rough ratio number of students / number of computers
in university network varies from 2,4 to 33.
The third part of the questionnaire
dealt with university information systems. With regard to EUNIS
mission, we can consider this part the most important.
The first question of this
part was whether the university has centrally maintained WWW system.
All but one responses were YES.
Further we listed most
common applications usually used at universities. The applications
were divided into several areas:
- Financial and personal
information: Accounting, Operative financial records (orders,
invoices ...), Equipment records (inventory), Personal records,
Salaries.
- Student information:
Personal records of students, Admission process, Study records,
Dormitories, Financial aid, Schedules.
- Library: On-line catalogue,
Acquisition, Catalogue, Loan services.
- Science, research and
international relations: Publications, Research projects, Visits
abroad, Foreign guests.
There was also place for
presentation of other applications used at the university. For
each application we asked for the following information:
- Operation environment:
hardware and operating system.
- Network operating system
if the application runs in network environment.
- The source of application.
Options: I - developed in-house, S - bought as a standard application,
D - developed by an external partner, O - other.
- Implementation environment.
We were aware that the
structure of applications at different universities need not be
exactly as presented in the questionnaire but we expected that
people would look at the list more from the functional point of
view. It turned out that in general this assumption was satisfied.
An overview of responses
to this part of the questionnaire is in Table 2. The first three
columns of the table contain the name of the area, the name of
the application, and the total number of applications that appeared
in the questionnaires. Next five columns contain data about operating
systems used for the application. The headers of columns are self-explaining,
O stands for "other". Next two columns say how
many implementations of the application are running is network
environment (N) and how many as standalone (S/A).
Unfortunately, incompleteness of the answers has not enabled us
to make a more detailed classification of the network operating
systems used. Columns headed I, S, D, O (which stand for
single options described above) contain figures about the source
of the application. The last section of the table is devoted to
implementation environment. Individual column headers have the
meaning as follows: DBF - implemented in Clipper, FoxPro,
or DBase. Or - implemented in Oracle. 3GL - implemented
in a 3GL language such as COBOL, C, FORTRAN, Pascal. IIP
- implemented in Informix, Ingres or Progress. Off - implemented
in MS Office. O - implemented in other environments.
U - implementation environment unreported.
Table 2
Overview of information
about applications
| Area
| Application
| # of
| Operation environment
| Network
| Source
| Implementation environment
|
| | Appl.
| DOS
| UNIX
| VMS
| Win
| O
| N
| S/A
| I
| S
| D
| O
| DBF
| Or
| 3GL
| IIP
| Off
| O
| U
|
| Financial
| Accounting
| 29
| 16
| 5
| 4
| 3
| 1
| 20
| 9
| 10
| 13
| 5
| 1
| 14
| 4
| 5
| 2
| 1
| 1
| 2
|
| and
| Operative Financial Records
| 24
| 14
| 4
| 2
| 3
| 1
| 16
| 8
| 12
| 6
| 5
| 1
| 14
| 2
| 3
| 2
| 2
| 0
| 1
|
| Personal
| Inventory
| 22
| 15
| 4
| 2
| 1
| 0
| 11
| 11
| 14
| 4
| 4
| 0
| 15
| 3
| 2
| 1
| 1
| 0
| 0
|
| Information
| Personal Records
| 27
| 17
| 4
| 5
| 1
| 0
| 21
| 6
| 14
| 8
| 5
| 0
| 14
| 5
| 2
| 2
| 0
| 3
| 1
|
| Salaries
| 27
| 16
| 4
| 3
| 1
| 3
| 21
| 6
| 9
| 10
| 7
| 1
| 15
| 4
| 2
| 3
| 0
| 1
| 2
|
| Total for the area
| 129
| 78
| 21
| 16
| 9
| 5
| 89
| 40
| 59
| 41
| 26
| 3
| 72
| 18
| 14
| 10
| 4
| 5
| 6
|
| Student
| Personal Records of Students
| 28
| 14
| 8
| 3
| 2
| 1
| 22
| 6
| 22
| 1
| 5
| 0
| 15
| 6
| 2
| 2
| 0
| 2
| 1
|
| Information
| Admission Process
| 24
| 14
| 5
| 2
| 2
| 1
| 19
| 5
| 21
| 0
| 3
| 0
| 16
| 4
| 1
| 1
| 0
| 2
| 0
|
| Study Records
| 22
| 11
| 6
| 1
| 3
| 1
| 18
| 4
| 19
| 0
| 3
| 0
| 12
| 5
| 1
| 1
| 1
| 2
| 0
|
| Dormitories
| 15
| 8
| 3
| 3
| 1
| 0
| 11
| 4
| 12
| 1
| 2
| 0
| 7
| 4
| 1
| 1
| 1
| 1
| 0
|
| Financial Aid
| 13
| 8
| 2
| 1
| 1
| 1
| 8
| 5
| 10
| 1
| 2
| 0
| 9
| 2
| 0
| 0
| 0
| 1
| 1
|
| Schedules
| 16
| 11
| 1
| 2
| 2
| 0
| 5
| 11
| 13
| 2
| 1
| 0
| 8
| 2
| 4
| 0
| 0
| 0
| 2
|
| Total for the area
| 118
| 66
| 25
| 12
| 11
| 4
| 83
| 35
| 97
| 5
| 16
| 0
| 67
| 23
| 9
| 5
| 2
| 8
| 4
|
Table 2 (cont'd)
Overview of information
about applications
| Area
| Application
| # of
| Operation environment
| Network
| Source
| Implementation environment
|
| | Appl.
| DOS
| UNIX
| VMS
| Win
| O
| N
| S/A
| I
| S
| D
| O
| DBF
| Or
| 3GL
| IIP
| Off
| O
| U
|
| Library
| On-line Catalogue
| 20
| 1
| 9
| 4
| 1
| 5
| 20
| 0
| 4
| 8
| 5
| 3
| 0
| 1
| 2
| 2
| 0
| 8
| 7
|
| Information
| Acquisition
| 16
| 4
| 7
| 2
| 1
| 2
| 15
| 1
| 5
| 6
| 3
| 2
| 3
| 0
| 0
| 2
| 0
| 5
| 6
|
| Catalogue
| 25
| 6
| 10
| 3
| 1
| 5
| 23
| 2
| 8
| 9
| 5
| 3
| 3
| 1
| 1
| 3
| 0
| 10
| 7
|
| Loan Services
| 16
| 2
| 8
| 3
| 1
| 2
| 16
| 0
| 2
| 8
| 4
| 2
| 2
| 0
| 1
| 2
| 0
| 6
| 5
|
| Total for the area
| 77
| 13
| 34
| 12
| 4
| 14
| 74
| 3
| 19
| 31
| 17
| 10
| 8
| 2
| 4
| 9
| 0
| 29
| 25
|
| Science,
| Publications
| 13
| 6
| 4
| 3
| 0
| 0
| 10
| 3
| 8
| 3
| 2
| 0
| 4
| 2
| 1
| 0
| 0
| 4
| 2
|
| Research,
| Research Projects
| 8
| 4
| 2
| 2
| 0
| 0
| 5
| 3
| 5
| 0
| 3
| 0
| 4
| 2
| 1
| 0
| 0
| 0
| 1
|
| International
| Visits Abroad
| 7
| 6
| 1
| 0
| 0
| 0
| 3
| 4
| 6
| 0
| 1
| 0
| 5
| 1
| 1
| 0
| 0
| 0
| 0
|
| Relations
| Foreign Guests
| 4
| 3
| 1
| 0
| 0
| 0
| 2
| 2
| 3
| 0
| 1
| 0
| 3
| 1
| 0
| 0
| 0
| 0
| 0
|
| Total for the area
| 32
| 19
| 8
| 5
| 0
| 0
| 20
| 12
| 22
| 3
| 7
| 0
| 16
| 6
| 3
| 0
| 0
| 4
| 3
|
| Total for all applications
| 356
| 176
| 88
| 45
| 24
| 23
| 266
| 90
| 197
| 80
| 66
| 13
| 163
| 49
| 30
| 24
| 6
| 46
| 38
|
Some remarks on the data
in Table 2
- We have got information
about 356 implementations of applications in total. If we look
at the data collected in the individual areas we can see that
the most numerous are applications in the financial and personal
area (124) and in the student information area (118). The smallest
number of applications is in the area of science, research, and
international relations (32). As for libraries, 77 application
were presented but it turned out again that library systems form
relatively independent part of university information systems.
It is clear that almost all universities have some software for
libraries but in several questionnaires people presented no information
about library software and even if they presented, they were not
able to provide complete information.
- Let's concentrate now
on the most important areas, i.e. financial and personal information
area and student information area. As for operation environment,
network, and implementation environment, there are no considerable
differences between them. In operation environment we can still
see the clearly leading position of MS-DOS (61% and 57%, respectively)
followed by UNIX (16% and 21%) and OpenVMS (12% and 10%). Windows
systems (7% and 9%) are still relatively behind. Concerning network
vs. standalone environment, about 3/4 of implementations are networked
(terminal-host implementations we also considered as networked).
As for implementation environment, the most frequent implementation
tools are Clipper, FoxPro, and still also some DBase (55% and
57%), second place is for Oracle (14% and 19%), then there are
3GL (mainly COBOL) applications (11% and 8%). Other well-known
database systems Informix, Ingres and Progress have together the
next place (8% and 4%). After other (4% and 7%) and unknown (5%
and 3%) implementation environment at the very end there is MS-Office
(3% and 2%).
- The equilibrium between
the two areas is broken when we compare where the universities
got their application from. While for financial and personal information
area the figures are the following: developed in-house 46%, purchased
as standard products 32%, and developed for the university by
external company 20%, for student information as much as 82% of
implementations have been developed in-house. 14% come from external
companies and just 4% have been purchased as standard applications.
The visualization of these facts is in Fig. 1 - 4.
- It would be interesting
to compare the situation between western and eastern universities.
Unfortunately we have just 8 western universities participating
in the inquiry so we cannot make deeper conclusions. Nevertheless,
if we take the data from these universities and compare them with
the data from eastern universities we can see some clear differences.
At western universities, there is:
- much less applications
in DOS environment,
- much less standalone
applications,
- much more applications
in Oracle and in COBOL,
- relatively less in-house
developed applications and more applications bought as standard
products,
comparing with eastern
universities.
In the third part of the
questionnaire we also asked which applications do share common
data and whether the sharing is on-line or off-line. Next question
was about the methodology used for in-house application development
and the last question was: what is the expected development in
the area of university information system at the university in
the next three years. Options: A - IS will be maintained mostly
at the current level with inevitable changes of existing applications,
B - IS will be enhanced by adding further applications. Existing
applications will be maintained and inevitable changes of them
will be made, C - A development of a new IS will be started.




The results of this part of the inquiry could be summarized as follows:
- The question about
the sharing of data was formulated rather freely. From the answers
we can estimatethat at 8 universities (28%) the data among applications
are shared to large extent, at 10 universities
(34%) we can speak about some sharing of data (typically within
individual areas of applications), at 4 universities (14%) there
is no sharing of data and the remaining 7 universities (24%) did
not answer the question.
- Although all but two
universities (94%) developed at least one of their applications
in-house, only 7 universities (24%) declared the use of a development
methodology. 4 of these 7 universities are western ones.
- As for the expected
development of the university information system within the next
three years, 17 universities (59%) suppose that the development
of the new IS will be started (option C), 11 universities (38%)
expect that their current IS will just be enhanced by adding further
applications (option B), and just 1 university is satisfied with
its information system and expects that its IS will be maintained
mostly at the current level with inevitable changes of existing
applications (option A). At western universities, option B prevails
over C (5 and 3), at eastern universities option B has much smaller
frequency than C (6 and 14).
3. Closing remarks
In the end of this contribution
we want to accent our awareness of the fact that the inquiry we
have obtained data from cannot be considered large and representative
enough, and therefore we cannot make very deep and indisputable
conclusions from it. Nevertheless, it has confirmed some facts
and problems known to people working in university information
systems area, the facts and problems that led to the establishment
of national and international organizations for co-operation among
universities in this area. If we had to say more concretely what
could be a real contribution of this inquiry, we would formulate
it perhaps like this:
- The inquiry has brought
the first, although incomplete, picture of the state of university
information systems around Eastern and partly Western Europe (at
least in EUNIS environment).
- The inquiry has shown
that many universities want to start the development of new information
system for themselves in near future.
- At the same time it
turned out that in spite of the fact that many applications are
developed in-house, this development is done without any standard
or nonstandard methodology.
- The inquiry has also
shown that it has already appeared examples of good integrated
university information systems.
- Two rounds of the inquiry
brought first experiences with such kind of activities. It would
be worth to think over whether EUNIS should not make such an inquiry,
properly modified, a regular part of its activity. This activity
could lead to a permanent database of information about university
information systems in Europe.
4. References
[1] Peter Mederly, Pavol
Mederly: University Information Systems in Central and Eastern
Europe, Contribution at the EUNIS'96 Conference in Manchester,
see World Wide Web, http://www.lmcp.jussieu.fr/eunis/publications/survey,
EUNIS, 1996
Comenius University,
Bratislava, Slovakia
E-mail: mederly@fmph.uniba.sk
Copyright EUNIS 1997 Y.E.